Barclays isseeking to recruit an experienced professional with the determination todeliver a first class service as ATM Manager.
Barclays has operated in Ghana for ninety
five years. It is a wholly owned subsidiary of Barclays Bank PLC. Its vision is
to become the best bank in Ghana, making lives much easier for its customers,
employees and other stakeholders.
Barclays
Bank of Ghana Limited has an extensive retail and corporate banking network in
the country, comprising 59 branches, 7 agencies, 10 Premier Life Centres, 2
Premier suites and 8 Local Business Centres. Barclays has 135 ATMs spread
across 90 locations nationwide. Barclays offers a wide range of Corporate,
Retail and Treasury products and services targeted particularly at business and
corporate clients, while extending personal products and services to retail
customers. Barclays also offers local business banking products and services to
Small and Medium scale enterprises and indigenous businesses.
In
May 2011, Barclays re-launched its Premier banking with new suites accessible
to our high net worth customers for their exclusive private banking. The
Premier proposition also offers customers dedicated Relationship Managers,
lifestyle alliances, global access to Premier lounges at airports, amongst
others.
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JOB SUMMARY
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Company:
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Barclays Bank
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Industry:
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Banking
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Category:
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Banking/Financing
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Location:
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Accra
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Job Status:
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Full-time
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Salary:
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GH¢
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Education:
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First Degree
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Experience:
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3 years
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Job Expires:
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10 May, 2013
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Job Description
We are seeking to recruit an experienced professional
with the determination to deliver a first class service in our Retail Banking
Unit.
The role holder will be responsible for managing the Banks' entire ATM network across the country, ensuring that service delivery is maintained. He/she will also manage the deployment of new ATMs across the country, addressing and putting in place controls to mitigate potential risk as well as budgeting for ATM operations.
Key Accountabilities:
The role holder will be responsible for managing the Banks' entire ATM network across the country, ensuring that service delivery is maintained. He/she will also manage the deployment of new ATMs across the country, addressing and putting in place controls to mitigate potential risk as well as budgeting for ATM operations.
Key Accountabilities:
- Identifying
possible strategic locations for ATMs
- Monitor
ATM cash usage in line with approved cash limits and propose reviews where
necessary
- Complaints
management - Investigate Complaints Relating to ATMs
- Participating
in and Negotiating the pricing/ premium structure for services provided
- Review
the Unit's strategy and performance and take appropriate remedial action
to assist achieve the desired performance
- Monitor
ATM network Uptime across the country and ensure those that are down and
need replenishment are seen to by the custodians or service providers
- Responsible
for taking the final decision on look and feel of all ATMs
- Own the
Service Level Agreements with service providers (internal and
external) and escalate breaches
- Work
together with Retail Managers and Cluster support as one team to deliver
exceptional performance across the cluster
Required Skills or Experience
Essential Requirements:
- Experience
in Retail Business management, minimum 3 years
- Strong
drive in achieving business performance
- Relevant
professional qualifications (first degree, accounting, finance, business
or related fields; ACCA,)
- Practical
understanding of relevant regulatory environment
- Proven
track record of high performance in previous roles
- Experience
in managing a team - minimum of 2 years
How To Apply
Interested applicants should please visit Barclays
Careers website at: www.barclaysafricajobs.com
and apply.
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