AfrolNTEL I.T Solution has IT
jobs in Ghana to hire IT Infrastructure Support Engineer. Since 2008, we have
been offering world class quality business web hosting services to companies all
around the world and look forward to sustain this standard.
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JOB SUMMARY
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Company:
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AfroINTEL I.T. Solution
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Industry:
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Information Technology
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Category:
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Information Technology
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Location:
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Accra
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Job Status:
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Contract (permanent)
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Salary:
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Negotiable
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Education:
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Certificate
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Experience:
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3 years
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Job
Expires:
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14 Mar, 2013
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Contact:
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Drs. Dateline Gray
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Job Description
You will be responsible for 1st level routine, preventative and curative
maintenance of all our ICT Systems (Hardware, Software, Networks
environment)
Key Accountabilities
Support daily Server operations and management of IT Security Infrastructure
Key Accountabilities
Support daily Server operations and management of IT Security Infrastructure
- Administer
the IT security system infrastructure components on day-to-day basis
- Support
virtual windows server environment and the directory systems
- Basic
support for day-to-day basis for the VoIP network
Key
Activities / Decision Areas
- Provides
1st and 2nd Level support services to users by addressing problems or
issues involving enterprise LAN infrastructure through the Help Desk
function
- Provides
1st and 2nd level technical support to users by answering questions and
isolating problems: Answers customer calls in an appropriate and timely
manner.
- Keep up
to date information on all open, work-in-progress and assigned incidents.
- Responsible
for the daily 1st level operational support for all security and systems
on corporate LAN and WAN
- Create,
test and implement initial configuration on windows servers and security
appliances to meet specified network and project requirements.
- Maintains
an on-call status, as required, to respond to emergency situations that
may arise during or outside of normal business hours.
- Support
the management of the Microsoft Infrastructure Platform (Active Directory,
Domain Controllers, DNS, DHCP, Exchange Server, File Server and the
- Assists
peers with general server maintenance of other Microsoft Windows servers.
- Monitors
mail servers, replication, and mail routing.
- Researches
problems, resolves issues, provides root cause analysis and documents
findings.
- Takes
corrective action as required (e.g. restarts mail services on a server)
ensuring reliable service levels.
- Periodically
performs system updates and other systems functions during off-peak hours,
such as evenings and weekends
- Any
other assignment as prescribed by network and security Systems
- Specialist,
window and Messaging administrator or Head of IT
- Provided
resolution to technical/ administration issues for customer subscribed
services through ticketing system.
- Assist
in the design, implementation and maintenance of systems, programs,
hardware and software.
- Troubleshoot
the backbone network and last mile canopy network.
- Work on
Cisco related backbone tasks and projects.
- Configure
and maintain network equipments appliances and server clusters.
- Install
and configure Cisco and other routers, appliances and
servers.
- Maintain
documentation on charges or additions made on the network, prepare
training material, and develop operations procedure in consultation with
Head of department.
- Monitor
system performance and implement performance tuning.
- Troubleshoot
the client service related issues remotely or onsite to his/ her best
capacity.
Required Skills or Experience
- Certificate
or BSc in Computer Science, Information Technology , Electrical and
Telecommunication Engineering or Related Areas
- Professional
Certification: CCNP, CISSP/Security+ or CCNA security, MCITP , CCNA
Voice etc will be an Added Advantage.
- 2- 3
years of Network Security and windows servers experience in an
Enterprise Network,
- Knowledge
in Hardware, Software and Networks
- Self-motivated
individual with a positive attitude.
- Results
oriented and meets deadlines
- Good
work ethics and good personal behaviour
- Good
communication skills
- Innovative
How To Apply
Interested applicants should submit CVs and copies of relevant
certificates to:
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